Need to talk to someone?
These organisations can answer questions about Fair Deal, take a concern about a home, or support you and the person moving.
Inspections and Concerns
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HIQA (Health Information and Quality Authority)
Registers and inspects nursing homes. Takes concerns, but can't resolve complaints.
- Phone
- 021 240 9646
- concerns@hiqa.ie
- Website
- hiqa.ie
Local Nursing Homes Support Offices
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Carlow and Kilkenny
Community ServicesJames's GreenKilkennyR95 RP26Cavan and Monaghan
HSE OfficesTown Hall StreetCavanH12 W3R2Cork and Kerry
Floor 1, Áras SláinteWilton RoadCorkT12 XRR0Donegal
Donegal PCCC HQSt Joseph's HospitalStranorlar, LiffordCo. DonegalF93 FCR6Dublin North City and County
Older Person ServicesNexus Building, Units 4 & 5Blanchardstown Corporate ParkDublin 15D15 CF9K- Phone
- 01 897 6121
Dublin South, Wicklow and Kildare
Hawthorn HouseMillennium ParkNaas, Co. KildareW91 FY53- Phone
- 045 920 000
Galway
Lá Nua, Ballybane Neighbourhood VillageCastlepark Road, BallybaneGalwayH91 VE03Phones open 10am–12pm and 3–4pm, Monday to Friday
- Phone
- 091 748 490
- fairdeal.galway@hse.ie
Laois and Offaly
Bury QuayTullamoreCo. OffalyR35 NF29Limerick, Clare and North Tipperary
St Joseph's HospitalMulgrave StreetLimerickV94 C8DV- Phone
- 061 461 499
Longford and Westmeath
- Phone
- 044 939 4995
- LPF.RespiteLW@hse.ie
Louth and Meath
Unit 3, Ardee Business ParkHale Street, ArdeeCo. LouthA92 VC53Mayo
St Mary's HeadquartersCastlebarCo. MayoF23 HP58- Phone
- 094 904 9176
Roscommon
Government BuildingsConvent RoadRoscommonF42 VX53Sligo and Leitrim
Markievicz HouseBarrack StreetSligoF91 XC84- Phone
- 071 932 1337
Tipperary
Community Care CentreWestern Road, ClonmelCo. TipperaryE91 HT96- Phone
- 052 617 7283
Waterford
Waterford Community ServicesCork RoadWaterfordX91 VX09- Phone
- 051 842 963
Wexford
Wexford Community ServiceGeorges StreetWexfordY35 AW96
Source: HSE Fair Deal contacts, checked 19 Oct 2026.
Fair Deal
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HSE Live
General questions about Fair Deal and help with the form.
Monday to Friday 8am–8pm, Saturday 9am–5pm
- Phone
- 1800 700 700
- Website
- hse.ie
Citizens Information
Free information on entitlements, including Fair Deal.
- Phone
- 0818 07 4000
- Website
- citizensinformation.ie
Dementia
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The Alzheimer Society of Ireland
Dementia helpline, day care, carer training and support groups.
- Phone
- 1800 341 341
- helpline@alzheimer.ie
- Website
- alzheimer.ie
Dementia: Understand Together
HSE dementia information and a directory of local services.
- understandtogether@hse.ie
- Website
- understandtogether.ie
Dementia Ireland
Campaigns for better dementia care. Runs training and conferences.
- Phone
- 086 361 2907
- carmelg@dementiaireland.com
- Website
- dementiaireland.com
Support and Advocacy
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Family Carers Ireland
Support and a careline for family carers, including during a move into a nursing home.
- Phone
- 1800 24 07 24
- Website
- familycarers.ie
Sage Advocacy
Advocacy for older people and adults in residential care.
- Phone
- 01 536 7330
- info@sageadvocacy.ie
- Website
- sageadvocacy.ie
ALONE
Support and befriending services for older people.
- Phone
- 0818 222 024
- Website
- alone.ie
Before you call
Our guides explain Fair Deal and inspection reports, and what to ask a nursing home.
How a Family Chooses a Nursing Home
From the first conversation to moving in, and what to do if the answer is no.
Choosing a Nursing Home: Questions to Ask
Questions to ask before and during your search.
Fair Deal Explained
How the scheme works, who qualifies and how to apply.