How to navigate ClearCare

Recommended steps

1. Optional

   Is the website hard to read (e.g., colour, navigation)? If so:

   Turn on Easier to read

   Select Easier to read at the top of any page. It makes the text larger and stronger, underlines the links, and keeps the menu in view. The button beside it switches between light and dark. Your choice is remembered on this device.

2. 1

   Step 1: Read How a Family Chooses a Nursing Home

   Start here. It shows every step, from the first conversation to moving in.

   Open How a Family Chooses a Nursing Home →
3. 2

   Step 2: Read Fair Deal Explained

   How the scheme works, who qualifies and how to apply. It has its own link in the menu.

   Open Fair Deal Explained →
4. 3

   Step 3: Read Questions to Ask

   What to ask before and during your search.

   Open Questions to Ask →
5. Optional

   Do you want to learn how to read inspection reports? If so:

   Read How to Read a HIQA Inspection Report

   What each part of a report means, and how ClearCare shows it.

   Open How to Read a HIQA Inspection Report →
6. 4

   Step 4: Search for the home

   Search by the home’s name or by county. Select a result to open the home’s page.

   Search for a home →
7. 5

   Step 5: Call the home

   Call the number on the home’s page, under About this home. Ask your questions, such as how many beds are free. ClearCare doesn’t show free beds.

8. Optional

   Do you wish to contact someone for help? If so:

   Find who to contact

   HIQA, the Fair Deal offices, dementia services, and support and advocacy groups.

   See contacts →

Then visit the homes on your list, ask your questions and decide. ClearCare does not rate or recommend homes. Lost? Select ClearCare at the top of any page to go back to the home page.